Delivery and Order Information

Thank you for choosing Sheer Mobility for your mobility product needs. Here's some important information about our ordering and delivery process:

  1. Order Confirmation: Once you complete your purchase, an order confirmation will be sent to the email address provided during checkout. Please review this confirmation for accuracy.

  2. Order Dispatch Updates: We will keep you informed about the status of your order. You will receive notifications as soon as your order is dispatched, allowing you to anticipate its arrival.

  3. Payment and Dispatch: Orders will be dispatched upon receipt of full payment. Please ensure that all payments are settled before dispatch to avoid any delays.

  4. Delivery Time: Delivery times may vary based on your location and any external factors such as countrywide strikes. Our standard delivery estimate is 3-5 working days from the placement of your order.

  5. Shipping Rates: Shipping rates are dependent on your location and the items you purchase. These rates will be clearly displayed during the checkout process, ensuring transparency.

  6. Order Tracking: For your convenience, you can download the Shopify app to track the status of your order. This allows you to stay informed about the progress of your delivery.

  7. Customer Support: If you have any questions or concerns regarding your order or delivery, please don't hesitate to contact us. We're here to assist you and ensure a smooth purchasing experience.

At Sheer Mobility, we're committed to providing quality products and exceptional service. Your satisfaction is our priority, and we're here to make your mobility journey a positive one.

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