Delivery and Order Information
Thank you for choosing Sheer Mobility for your mobility product needs. Here's some important information about our ordering and delivery process:
-
Order Confirmation: Once you complete your purchase, an order confirmation will be sent to the email address provided during checkout. Please review this confirmation for accuracy.
-
Order Dispatch Updates: We will keep you informed about the status of your order. You will receive notifications as soon as your order is dispatched, allowing you to anticipate its arrival.
-
Payment and Dispatch: Orders will be dispatched upon receipt of full payment. Please ensure that all payments are settled before dispatch to avoid any delays.
-
Delivery Time: Delivery times may vary based on your location and any external factors such as countrywide strikes. Our standard delivery estimate is 3-5 working days from the placement of your order.
-
Shipping Rates: Shipping rates are dependent on your location and the items you purchase. These rates will be clearly displayed during the checkout process, ensuring transparency.
-
Order Tracking: For your convenience, you can download the Shopify app to track the status of your order. This allows you to stay informed about the progress of your delivery.
-
Customer Support: If you have any questions or concerns regarding your order or delivery, please don't hesitate to contact us. We're here to assist you and ensure a smooth purchasing experience.
At Sheer Mobility, we're committed to providing quality products and exceptional service. Your satisfaction is our priority, and we're here to make your mobility journey a positive one.